On February 16, 2026, I started a free trial subscription for the FaceApp app. After the free trial period ended, my subscription was automatically converted to a paid plan without any approval message or additional notification. While I believed I had agreed to a monthly subscription of $3, my card was instead charged approximately $31 in a single payment for an annual subscription.
As soon as I noticed the charge, I canceled my subscription on February 23, 2026. I have the bank receipt for the transaction, and the payment was deducted from the card linked to my QNB account (IBAN: TR23**************************13).
Since I was charged for an annual subscription without clear consent and contrary to what I expected, I am requesting a full refund of the annual amount that was deducted. I kindly ask that the amount be refunded to my card/account as soon as possible.
After downloading the FaceApp application, I believed there was a 7-day free trial and did not actively use the app or knowingly approve any subscription. Despite this, on February 14, 2026, a one-year subscription was activated on my account, and approximately $31 was charged to my bill. As soon a...
On February 5, 2026, a 7-day free trial was started through the FaceApp application via the App Store. However, I did not give clear consent to transition into a paid subscription at the end of the trial period. When I checked my account today, I saw that an active subscription had been started, and...
I installed the FaceApp application from the Apple App Store in Azerbaijan on 10.01.2026 as a free trial, but on 17.01.2026, an amount of 30 USD was taken from my balance without my clear approval for a paid subscription. I do not have any order or invoice number related to this transaction, and des...
I started a one-week free trial for a FaceApp Pro membership. Before the trial period ended, I canceled the subscription through the App Store to avoid being charged and to make sure I wouldn’t forget to cancel. However, despite canceling and without my approval, I noticed that on January 23, 2026,...
Today, while trying to use a regular filter on FaceApp, I accidentally triggered a subscription. I didn’t mean to activate anything paid—I was simply testing the app. As soon as I realized what had happened, I immediately canceled the subscription. However, the app still shows that the subscription ...
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