Estée Lauder Advanced Night Repair Serum Triggered Acne on My Skin

I purchased the Estée Lauder Advanced Night Repair Serum from the official Estée Lauder store on Trendyol (Order No: #10444770816). I applied the product on clean skin, following the instructions and recommended amount. However, after using it just two to three times, I began experiencing breakouts and comedone formation on my skin.

Due to these adverse effects, I stopped using the serum and have already initiated the return process. I am requesting both a detailed investigation into the cause of this reaction and a full refund for the product.

The item was delivered to my address in İzmir, and I made sure to store and use it correctly according to the manufacturer’s guidelines. I expect a quick and effective resolution to this issue.