I purchased the Estée Lauder Advanced Night Repair Serum from the official Estée Lauder store on Trendyol (Order No: #10444770816). I applied the product on clean skin, following the instructions and recommended amount. However, after using it just two to three times, I began experiencing breakouts and comedone formation on my skin.
Due to these adverse effects, I stopped using the serum and have already initiated the return process. I am requesting both a detailed investigation into the cause of this reaction and a full refund for the product.
The item was delivered to my address in İzmir, and I made sure to store and use it correctly according to the manufacturer’s guidelines. I expect a quick and effective resolution to this issue.
On September 2, I purchased the Estée Lauder Advanced Night Repair Serum from Trendyol. My skin was perfectly smooth following my acne treatment, and I started using this serum upon my dermatologist’s recommendation. I only used the product twice and did not combine it with any other skincare produc...
Even though I used Estee Lauder Advanced Night Repair Serum two or three times, it caused breakouts and comedones on my skin. My skin isn't prone to breakouts or comedones. I used the recommended amount. I've never had a comedone problem in my life. I paid that much, and my dermatologist fees are ev...
On June 1st, I purchased Estee Lauder Advanced Night Repair Serum and Eye Serum from the Sephora store at Emaar Üsküdar. The gentleman at the store highly recommended these products. Since then, I have been using them every night and morning as instructed. However, I have experienced burning, follow...
About 6–7 months ago, I purchased an Estée Lauder Advanced Night Repair Eye Gel Creme set through Trendyol. Every time I use this product, I experience swelling under my eyes, which lasts for a long time and doesn’t go away easily. Even when I avoid applying it directly under my eyes and only use it...
On July 18, I purchased the Estée Lauder Advanced Night Repair Eye Supercharged Gel-Crème from Trendyol, with Estée Lauder as the official seller (Order No: #10362130803). After using the product for three to four days, I started experiencing redness and sensitivity around my eyes. At first, I didn’...
Comments