eSIMBooking Bangkok eSIM Never Activated
Around May 7, I purchased a $24 eSIM through eSIMBooking for use in Bangkok during my trip from May 9 to May 16. However, when we arrived, we were completely unable to use the line because the eSIM never activated.
When I tried to install the eSIM on my phone using the QR code I was provided, the system repeatedly displayed an “Invalid QR code” error. As a result, the line was never activated, and we were unable to use any of the service included in the package. We tried repeatedly throughout the trip, but the issue never changed.
Since I was completely unable to use the service I purchased, I am requesting a full refund of the $24 I paid. I also ask that I be provided with an explanation regarding this issue and that my refund be processed as soon as possible.