eSIM Booking charged me for a failed eSIM—how can I get a refund?

If eSIM Booking charged you for an eSIM that failed to activate or provide service,

Check your order first;

• Verify:
– The eSIM activation failed or the service was unusable
– Your purchase date, plan, and destination
– The charge amount and order or transaction ID

Gather evidence;

• Save screenshots showing:
– The activation or connection error
– Your eSIM status and plan details
– Purchase receipt and payment
– Any troubleshooting attempts or support messages

Contact eSIM Booking Support and request a refund for the failed eSIM.

If eSIM Booking does not resolve the issue, consider filing a complaint on Xolvie to pursue a resolution.