I purchased Farming Simulator 25 through the Epic Games app on October 23 at 10:50 PM. The game was released today, but it still hasn’t appeared in my library. I have the receipt as proof of purchase and was expecting to play the game on launch day. Why is the game not accessible in my account? This is extremely frustrating, and I feel misled after spending ₺550. I shouldn’t have to pay again for a game I’ve already bought. I request immediate assistance to resolve this issue so I can access and play the game. Epic Games needs to fix this problem promptly and ensure such issues don’t happen again.
On June 8, 2024, at 8:59 PM, I attempted to purchase Farming Simulator 22 through Epic Games. During checkout, I entered my bank card information, but the payment was declined, and an error message appeared. At that time, my card was blocked for international transactions, so I enabled that feature ...
I purchased FIFA 24 from Epic Games about 2-3 weeks ago. Epic Games directed us to the EA Games application to download the game. However, after linking my EA Games and Epic Games accounts, I cannot find the game in the "Library" section of my EA Games account, even though it should be there. There'...
On 19/03/2025 at 23:45, I attempted to purchase Crysis Remastered through Epic Games using the GPay bank transfer option. The payment was successfully withdrawn from my account, but the game never appeared in my Epic Games library—and I can’t find any record of the transaction on their platform. I ...
I purchased the Geforce Now Performance Package through my Turkcell bill as a 12-month subscription, and I am using the service in İzmir. Since September 13, whenever I try to launch Farming Simulator 25, the game closes without showing any error message and returns me back to the Steam screen. I am...
I recently purchased games through Epic Games, but none of them are appearing in my library. The payment has been deducted from my bank account, yet the games still show in my cart and are not visible under completed transactions on Epic Games. This issue has occurred twice now, leaving me both frus...
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