I rented a car from Enterprise Rent a Car on February 4, 2023, with the reservation number ISTC57-7679, but the next day I discovered that they had hit the car and fled! When I delivered the report to the rental company, they said the car only had traffic insurance and not full coverage. I immediately contacted the branch and even called the police to the scene. They claimed that the police report was invalid, and now they want me to pay 22,000+ VAT as compensation for the damages! Can you believe they consider a valid state police report invalid and are attempting to charge me an outrageous fee that they made up? I filed a complaint with the appropriate prosecutor's office and consumer arbitration committees, and I'm now telling my story here. This company is a disgrace and a scam, and I will not pay this extortionate fee in any way. I'm hoping that my experience will alert others to this rental company's deceptive practices.
I am writing regarding my rental from Enterprise Sabiha Gökçen Airport office, reservation number 798329873885, rented between November 22-24, 2024. While driving within the highway speed limits, I lost control due to severe weather conditions and hit the median, causing a single-vehicle accident wi...
I want to share my experience renting a car from Enterprise, and it's crucial that you take this seriously, friends. They inflated a minor damage on the vehicle, turning it into a major issue, and handed me an exorbitant bill. This is my first-ever complaint against a business, and I'm doing it to p...
I rented a car from Enterprise Rent-A-Car, and unfortunately, it was involved in a hit-and-run incident while it was parked. I promptly reported the incident to the police and proceeded with my journey. Afterward, the check engine light illuminated, and the seatbelt ceased to function. Now, Enterpri...
I rented a car through Online Carjet from Enterprise at Zurich Airport. I picked up the vehicle on June 3, 2025, and returned it on June 11, 2025. I returned the car in a clean condition with no issues at all. However, after returning the vehicle, I received an email from Enterprise claiming that t...
I rented a vehicle from Enterprise's Sabiha Gökçen office under contract SAWT61-126039 on 17.03.2024 at 12:30. After causing damage to the right rear fender and door, I was asked to pay for repair costs, replacement fees, and a depreciation fee. I paid the damage and replacement fees via bank transf...
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