eFootball Starter Set Atep Riz Not Received After Error Code 28-26-0-0

Richo
eFootball
November 7, 2025 11:03 AM107

I am having an issue with a purchase in the eFootball game. I bought the Starter Set: Atep Riz for Rp11,100 through Google Play on November 7, 2025, using the QRIS payment method. The balance was deducted, and the payment was recorded as successful, but the item has not been added to my account. When I try to make the purchase again, an error message appears: “An unexpected error occurred. Error code: 28-26-0-0.” Here are my transaction details: Item name: Starter Set: Atep Riz; Transaction date: November 7, 2025; Payment method: QRIS; Price: Rp11,100; Google Play Transaction ID: GPA.3385-6827-7414-43098; eFootball Account ID: ASNF-430-937-422. Please help process this or deliver the item to my account. Thank you for your attention and assistance. Sincerely, Richo.

Comments

LukmanHakim18
February 10 3:18 PM

The balance has already been deducted, but the coins have not been credited.

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