While playing eFootball 2026 on March 21, 2026, at around 6:00 PM, my account was suddenly reset during a match when I briefly exited and re-entered the game.
All of my account data—including my level, players, coins, points, and overall progress—was completely wiped out instantly.
I had been using a guest account to log in. After this incident, I tried to contact support, but I was unable to submit a request because the support pages were in English, which made it difficult for me to proceed.
Because of this, I am sharing my issue here. I request that my account be fully restored to its previous state, including all lost data before the incident.
I ask that this issue be investigated and that my account be recovered so that my losses can be resolved.
My Konami ID account linked to the eFootball 2026 mobile game was stolen today at around 11:37 PM. The password and the registered email address on my account were changed without my authorization, and as a result, I am currently unable to log in or regain access to my account in any way. I tried a...
I purchased and created my eFootball account long before today’s issue. Until now, I had no problems with my account. However, today without any prior warning or reason, my entire account progress was deleted. When I opened the game, it prompted me to start over and re-enter my user information as i...
I am writing regarding my Konami account for eFootball 2026, which appears to have been hacked. On January 5, 2026, I discovered that someone had gained unauthorized access to my account and changed both the registered email address and the password. As a result, I am no longer able to log in. Th...
I am writing regarding my Konami ID account linked to the mobile game eFootball 2026 on iPhone, which appears to have been hacked today at around 2:35 a.m. My password and email address were changed without my authorization, and I am now completely unable to log in or access my account. I have tried...
My eFootball 26 mobile account was stolen about three days ago, and since that day I have not been able to access my account. All of my progress, effort, and purchases inside the account are currently in someone else’s hands. I have tried all the recovery methods I could think of, including changin...
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