I inadvertently purchased a flight that had already been canceled through the eDreams website, how can I undo it?

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Xolvie Resolution Specialist25 Eylül 2023 06:41

A canceled flight is when an airline decides to suspend or cancel a scheduled flight, resulting in the aircraft not departing as planned. If you accidentally purchased a canceled flight through the eDreams website, you must contact eDreams customer service as soon as possible. They will help you cancel your flight and receive a refund.

• Your reservation reference number
• Flight date and time Airline
• A route
• Justification for cancelling

According to the information presented on the eDreams website, an exclusive customer service line is available 24 hours a day, seven days a week for eDreams Prime members. The hotline number can be found in any email you receive after booking your Prime membership trip.

If you are not a Prime member, try calling 844-539-6719 to reach customer service. Some customers suggest repeatedly pressing 0 to connect with a representative more quickly. Alternatively, you can call 929-270-4024. For more contact options make sure to visit eDreams FAQs on Xolvie.

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