Dear Sir/Madam, I hope this email finds you well. I am reaching out regarding an R195 deduction from Ms. G***’s account, which I used to purchase an Airlink ticket (Reference: 20540746770) on January 1, 2025. Unfortunately, this amount has been deducted again on January 27th and February 27th. I kindly request that this recurring transaction be canceled as soon as possible, as it is causing financial inconvenience for my sister. Please confirm once the issue has been resolved. Looking forward to your prompt response. Warm regards, Puseletso N*** (+266) 5765****
Dear eDreams Customer Support, I recently booked a flight on January 29, 2025, at 11:15 AM from Auckland to Dunedin through eDreams. The total amount displayed and confirmed in my email receipt was $370.38 NZD, which I paid in full using my BNZ debit card. However, upon reviewing my bank statement, ...
Dear eDreams Customer Support, I recently noticed that I have been charged R175 x4 per month since January 2025 for a subscription with eDreams Prime. I did not intend to purchase this subscription, and I kindly request that you cancel it immediately. Additionally, I would greatly appreciate it if y...
Dear Sir/Madam, I booked a flight ticket with eDreams on 12th July, and I have just noticed from my credit card transactions that eDreams deducted the following amounts: 13.07.2025 - S$251.23, 28.07.2025 - S$14.13, and 16.09.2025 - S$14.13. I understand that the flight ticket cost was only S$251.23....
Dear Sir / Madam, The below two transactions are unauthorized. Please make arrangement to return the amount S$13.99 + S$14.38= SGD 28.37 1) Transaction Ref: 527305473766 Date & Time: 30 Sep 13:31 (SGT) Amount: SGD13.99 (No idea how much will be debited though DBS email mentioned as S$13.99) From: DB...
Dear eDreams Customer Service, I am writing to formally request a refund for my booking. Below are the details: Booking Reference: 23833500485 Passenger Name: Su M** A** Travel Route: Tirana → Frankfurt (Flight 1) and Frankfurt → Bangkok (Flight 2) Date of Booking: 28 Aug 2025 When I purchased ...
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