eDreams Customer Service Refuses Refund

I would like to modify the date of my ticket that I bought from eDreams. I opted for a flexible reservation as I was aware that there might be a chance of making changes. But, with just 24 hours remaining until my departure time, I haven't received any response yet. Could you please get back to me as soon as possible regarding reservation number 15532725051? Your prompt response would be greatly appreciated.


I purchased a flight ticket through eDreams for travel on October 17, 2024 (SAW-CGN) and return on October 29, 2024 (CGN-SAW), with a flexible dates guarantee. However, despite this flexibility, they are refusing to change my flight dates and are demanding additional fees. To make matters worse, the...

I canceled a reservation on eDreams on January 17, 2024, and was told my refund would be processed. However, despite months of waiting, the money has still not been returned to my account. Every time I contact customer service, they tell me to "wait a little longer," but it's now March 3, 2025, and ...

I bought an Izmir-Düsseldorf ticket through eDreams. I want to cancel or make changes. I can't reach any representative or number. The eDreams reservation number is 17706374910. Can you urgently respond? Reservation references: eDreams reservation reference: 17706374910, Airline reservation referenc...

I made a reservation using eDreams, and to my surprise, I received an email the following morning requesting an extra payment of €240. After completing the payment, I can't help but question the feasibility of this. I find this situation to be quite perplexing and exasperating. What actions can I t...
Comments