On October 20, 2025, at 8:08 PM, I purchased a ₺899 package in FC Mobile 26 and completed my payment through Paycell. The transaction receipt number is GPA.3352-5771-3522-12910. However, even after several hours, the purchased package has not been credited to my account.
I reached out to FC Mobile 26 customer support, but I haven’t received any helpful response. This is the first time I’ve faced such an issue, and since the payment was processed successfully, I’m disappointed that the content I paid for is still missing.
I urgently request that the purchased package be added to my account immediately and that this issue be resolved without further delay.
I purchased 2800 FC Points for EA Sports FC25 through the PS App at 13:46, but the points have still not been added to my account. It’s been hours, and there’s no sign of them. I checked both the game and the EA Companion app, hoping to find a resolution or at least an explanation, but there’s absol...
My friend purchased the ₺15 starter pack in FC Mobile, but the rewards from the pack were never delivered. The payment was successfully taken from their card, but neither the promised items nor a refund has been provided. We even reached out to EA Support for assistance, but there has been no respo...
Today, while playing EA FC 26 Mobile on my Huawei Mate 20 device, I entered the "brightlights" promo code, which was supposed to grant 1,500 gems and a rank-up point bonus. However, even though the code was accepted, none of the rewards were added to my account. My in-game username is Şampiyon Fene...
I recently purchased a pack in FC Mobile, but I’m extremely disappointed with what followed. Although the payment went through and I was charged in full, I was only able to open three cards before the game froze and threw an error message. Since then, every time I try to continue or access the rest ...
Hello, today I purchased a pack from EA Sports, and the payment went through, but when I logged into the game, the pack didn’t show up. This has never happened before, and I’m a regular player, so I find it very frustrating. Could you please help me resolve this issue? It’s strange that this happen...
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