I bought a vacuum cleaner from Dyson, and within just 1.5 years, the cyclone components broke off. When I contacted Dyson customer service, they outright refused to replace the broken head, claiming it “doesn’t affect usage.” That kind of dismissive response is unacceptable—especially from a brand that claims to offer premium products and service.
Previously, another part of the vacuum broke, and it took them days to send a replacement. Now this happens again. It’s extremely frustrating. Almost every part of this vacuum seems fragile—it either breaks off, snaps, or separates after light use. Dyson Turkey has been an utter disappointment, and I deeply regret buying this product.
Is this a premium appliance or a corner store toy? Dyson, your service is unacceptable. I demand that you stand behind your product and replace the broken parts properly. Enough with the excuses.
The head of our Dyson corded vacuum broke, and because it has been 5 years and 2 months, the guarantee does not cover it. I was told that I would have...
I contacted Dyson for repair service because my vacuum cleaner broke down. Before the product even reached their service center, I was charged ₺5,600. The service team later came to collect the vacuum cleaner, but since then, it has never been returned, and the entire process has turned into a night...
I bought a Dyson v10 upright vacuum cleaner on 15.11.2022 and on 15.12.2023 I reported the sounds coming from the pipe connections of the lower head of my vacuum cleaner to the Dyson customer service WhatsApp line. I requested a spare part, saying that it could break during the warranty period. Cust...
The Dyson V15 Vacuum Cleaner has a traction problem since I bought it. The device takes a very short charge. In addition, the tires on the side of my Dyson V15 vacuum cleaner break spontaneously. In addition, the bent part broke 1 month after I bought it. It has such a bad appearance! Although I hav...
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