The Dyson V15 Vacuum Cleaner has a traction problem since I bought it. The device takes a very short charge. In addition, the tires on the side of my Dyson V15 vacuum cleaner break spontaneously. In addition, the bent part broke 1 month after I bought it. It has such a bad appearance! Although I have made 5 video calls with Dyson customer service, they can never produce a solution. They say they have a service in Ataşehir, Istanbul, take it there! Why did we give this money to the brand? Isn't it for investing in service network and satisfaction? Is Dyson such a simple company that it cannot service a vacuum cleaner? I demand service and repair of my product immediately. If it is not done, I will announce my complaint that I am writing now both legally and to millions of people!
Hello, I live in Istanbul. I purchased a Dyson V15 cordless vacuum cleaner in August 2023. After using it for about a month, the two wheels on the side of the sweeping head broke. Without these wheels, it is very difficult to control the vacuum cleaner. The vacuum cleaner head became completely unus...
I sent my Dyson v15 rechargeable vacuum cleaner to service because it broke down less than a year ago. The service offered to return it to me damaged since they did not have spare parts. Since they could not repair it, I requested a replacement and they did not accept it. Türkiye repair service does...
I purchased the V15 brand wireless vacuum cleaner from www.dyson.com.tr in May 2023, and unfortunately, after the 5th month, it started malfunctioning and became unusable. Additionally, the silicone seals on the device began falling off on their own. In an attempt to resolve the issue, I sent the va...
I contacted Dyson for repair service because my vacuum cleaner broke down. Before the product even reached their service center, I was charged ₺5,600. The service team later came to collect the vacuum cleaner, but since then, it has never been returned, and the entire process has turned into a night...
I purchased a Dyson V15 vacuum cleaner, but unfortunately, before the warranty period ended, it began to intermittently stop during use and then start again. I reached out to customer service, submitted a service request, and arranged for the vacuum to be shipped via courier from my place. They retu...
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