In November, I reached out to Dyson about a specific part, and our conversations are still in progress. I was quite disappointed with my experience with Dyson. Throughout this process, there has been a lack of progress, and I have not been provided with any updates regarding its conclusion. I am disappointed with the brand's performance as it has not lived up to my expectations. I strongly feel that it is imperative for globally recognized brands to enhance their support systems and make customer satisfaction their top priority. Based on my personal experience with Dyson, I must say that the brand has failed to live up to my expectations when it comes to the quality of their products and services.
My experience with Dyson’s customer service was quite disappointing. After several days of effort, I finally got in touch with them, but unfortunately, I didn't receive any meaningful help. Even though I was still under warranty, they delayed the process rather than offering any real assistance or g...
I bought products from Dyson, and in the past, they were able to provide corporate invoices for my purchases. Unfortunately, in the last two weeks, they have not been willing to convert any of my recent orders into corporate invoices. The answers I've gotten have been puzzling and vague, lacking any...
I chose Dyson specifically because I believed it stood for quality and professionalism. Sadly, what I’ve experienced over the last two months has destroyed any trust I had in the brand—and shown there’s no real commitment to customer satisfaction. The vacuum head of my Dyson cordless vacuum broke m...
I sent my product to the authorized service about a month and a half ago, and it is still missing. Despite calling every day, I am constantly brushed off with the same response: "We are opening a service ticket." No one has contacted me, and the only thing I hear is, "We understand your frustration....
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