Last December, I was lucky enough to receive a Dyson vacuum cleaner as a gift. The carpet cleaning head wasn't functioning properly, so I went ahead and submitted a replacement request on January 7th.
Dyson assured me that they would be sending a replacement head soon. But it's been two months and I still haven't gotten it. I've reached out to Dyson multiple times, both by phone and in writing, but unfortunately, they haven't been able to resolve the issue.
I am very disappointed with Dyson's customer service. I am unable to use the vacuum cleaner, and I feel like I have been taken advantage of.
I’m pretty disappointed with my experience with Dyson. I had a problem with my Dyson carpet sweeping head, so I reached out to customer service, and they promised to send me a replacement. It's been two months now, and we still haven't received the shipment. Whenever I call, I always hear the same t...
I bought a Dyson V8 vacuum expecting high-quality customer service, but I’ve been left deeply disappointed. About two months ago, the vacuum head broke, and I reported it to Dyson. They told me to call back and request the part once it was back in stock. However, despite multiple follow-up calls, th...
I own a Dyson Bigball2 corded vacuum cleaner, and the cleaning head broke down. I reported the issue and created a service request on May 12, 2025. At that time, I was told the replacement part was being sourced and would be shipped as soon as possible. Since then, I’ve called customer service mult...
I purchased the Dyson Gen5detect upright vacuum cleaner, but I found its suction power to be lacking. The carpet cleaning head was unable to properly hoover my carpet. After reviewing my detailed photos and videos, Dyson support acknowledged the issue and promptly sent me an air filter. It has now b...
My Dyson V12 vacuum has been shutting off shortly after turning on for the past month. Adding to my frustration, I’ve been waiting for nearly two years to receive a replacement carpet head, which has still not been provided. I hesitate to send the product to technical service due to numerous reviews...
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