Dyson Vacuum Cleaner Replacement Head Not Received After Two Months

Muhammet
Muhammet
Dyson
March 14, 2024 6:48 PM59

Last December, I was lucky enough to receive a Dyson vacuum cleaner as a gift. The carpet cleaning head wasn't functioning properly, so I went ahead and submitted a replacement request on January 7th.

Dyson assured me that they would be sending a replacement head soon. But it's been two months and I still haven't gotten it. I've reached out to Dyson multiple times, both by phone and in writing, but unfortunately, they haven't been able to resolve the issue.

I am very disappointed with Dyson's customer service. I am unable to use the vacuum cleaner, and I feel like I have been taken advantage of.

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