Dyson V12 Vacuum Service Disaster Showed Their Shoddy Workmanship and Damage
I submitted my V12 vacuum for service on 09/12/2023, and it was returned on 21/12/2023. Can you guess in what condition? The body had peeling issues, and the service, supposedly for constant filter cleaning errors, opened a case for body replacement, shaved the body, damaged my device, and the error persists. The so-called general cleaning resulted in a mess, and I don't even want to mention the damage caused by the dirt on my device. This craftsmanship is unacceptable. A service request has been created, and I expect a prompt resolution and response regarding this issue.
Dear Valued Customer, Thank you for sharing your feedback with us. Your satisfaction is very important to us. You can be assured that we will handle the matter with care. Our resolution center representative will contact you as soon as possible to provide support. Best regards, Dyson Turkey
