my recent experience with Dyson Turkey gave me the worst kind I had, I gave my credit card info to this company for a mail-order thing, but they took my money and haven't sent me anything yet. Man, these customer reps aren't helping at all, it's torture talking to them, Dyson is a super cool brand that makes awesome stuff. the Turkish distributorship though is kinda messing up the brand's rep and value. They don't take orders regulary, or ship them even... Dyson Turkey really dropped the ball on customer satisfaction and order fulfillment. One of the main issues is that stuff is often out of stock. Sometimes Dyson Turkey says they have certain products in stock on their website, but then they don't actually sell them or they try to sell the same thing to more than one person. annoying. This sneaky move not only messes up their rep but also makes people think bad about them.
I'm not sure if this happens globally, but here in Turkey, Dyson seems to have serious stock issues and customer satisfaction problems. When I tried to buy a product, they wouldn't accept a credit card payment and insisted on a bank transfer. Additionally, they finished their stock before processing...
The management of Dyson Turkey is truly careless, unresponsive, and uninformed. I’ve purchased a total of three different products from the Dyson brand. When I called customer service about an issue with one of the products, the representative informed me that I could have received a 10% discount on...
I messed up and bought a Dyson V12 from the Turkish Dyson guy, but then a part of it broke pretty quickly. Bummer, it's been like three months and still no replacement part. This wait is killing me. Can you believe it? We can't find any Dyson V12 parts in Turkey and the person who's supposed to help...
Buying products from Dyson Turkey has been a complete disappointment, to say the least. Let me explain briefly. Around 6 months ago, we purchased a product that turned out to be defective. We contacted Dyson Turkey to address the issue. Initially, they attempted to resolve it by changing the filter,...
I was sent the wrong/cheaper product, and despite my several contacts with customer relations, I have never received feedback, let alone a solution. I had been very happy with my experience with Dyson products and their after-sales service in Canada; that is mainly the reason why I was so disappoint...
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