I'd like to share a negative experience I had at the Dyson sales point in Bursa Korupark. Initially, the salesperson was unfriendly and unsympathetic, and he seemed annoyed that I was there to buy a product. When I attempted to make a payment at the cash register, the POS machine returned an invalid transaction response. Despite my attempts to explain the situation and ask the cashier to hold the gift I was about to receive as a promotion, he refused and said it was impossible. This sales policy is unacceptable to me, especially given the amount of money I was willing to spend on the product. Dyson should take responsibility for their sales representatives and ensure that their customers receive proper service. I respectfully request that you take action and contact the appropriate sales representative regarding this matter. Thank you.
I purchased a Dyson V12 model from İstinyePark Teknosa, which subsequently malfunctioned. After sending it for repairs to their technical service department with a promised maximum of 20 business days, I waited for 15 days without receiving any updates from Teknosa. Despite multiple attempts to cont...
The management of Dyson Turkey is truly careless, unresponsive, and uninformed. I’ve purchased a total of three different products from the Dyson brand. When I called customer service about an issue with one of the products, the representative informed me that I could have received a 10% discount on...
I'm not sure if this happens globally, but here in Turkey, Dyson seems to have serious stock issues and customer satisfaction problems. When I tried to buy a product, they wouldn't accept a credit card payment and insisted on a bank transfer. Additionally, they finished their stock before processing...
On November 12, 2024, I purchased the Dyson Gen5 Detect Absolute in purple and gray from the Mersin Media Markt store. The official Dyson Turkey representative at the store stated that the product came with a complimentary standing unit. Based on this information, I chose to purchase the product fro...
purchased a New Dyson V12 Detect™ Slim cordless vacuum cleaner from the Dyson Akasya store. My bank would normally give me 500 TL Chip Money for this shopping, but I could not make this gain. Again, after a long struggle, I talked to Dyson customer service Akbank etc. and I learned that Dyson Akasya...
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