The Durex Play Feel lubricant turned out to be too sticky and dries out quickly. Is this normal, or is it a sign of a low-quality product?

Sensations from lubricants can vary from person to person, but a product should not cause noticeable discomfort.

For Durex Play Feel, gradual absorption or mild drying over time can be normal, but the lubricant should not become sticky almost immediately after application or lose its lubricating effect within a short time.

Signs that the product may be defective or improperly stored include:
– stickiness immediately after application
– rapid drying without adequate glide
– a change in texture compared to previously purchased products
– unpleasant sensations during use

The properties of a lubricant are highly affected by storage conditions. Overheating, freezing, or prolonged exposure to high temperatures can alter the texture and performance of the product even if the expiration date is still valid.

What you should do:
– stop using the product
– check the expiration date and packaging integrity
– keep the bottle and the receipt
– document differences in texture and performance

If the lubricant does not perform its stated function and causes discomfort, this is grounds for a quality complaint.

Filing a complaint on Xolvie helps document such cases of non-conforming product properties and warns other users.