I noticed that the expiration date on Durex Classic is almost over, even though the product was purchased recently. Were the sales rules violated?

Selling a product with a nearly expired shelf life is not formally prohibited as long as the expiration date is still valid and was visible to the buyer before purchase.

However, for intimate products, this practice is often considered unfair, especially if the customer was not clearly informed in advance.

What matters in this situation:

whether the expiration date was visible before purchase

whether the product was bought online or in a physical store

whether you had the option to choose a package with a later expiration date

If the product was purchased online and the expiration date was not disclosed, but you received an item with a very short remaining shelf life, this may be considered misleading.

In practice, such cases are often treated as a mismatch with reasonable expectations regarding quality and usability.

What you should do:

do not use the product

keep the packaging and receipt

record the purchase date and expiration date

contact the seller and request a replacement or a refund

If the seller refuses to respond or resolve the issue, filing a complaint on Xolvie helps document the practice of selling near-expiry products and warns other consumers.