I Face Duo Mobile 2FA Problems After Changing Phones And Losing Instagram Access

I currently cannot access my Instagram account because two-factor authentication is enabled. I am stuck on the screen requesting a two-factor authentication code, and after changing my phone, I can no longer receive verification codes through the Duo Mobile app. As a result, I have completely lost access to my account.

This problem has been ongoing since Wednesday, January 28, 2026, and I have been unable to log into my account with the username “munzur_sevdam. 62.” I have tried to get support through both Instagram and Duo Mobile, but I have not been able to resolve the issue or regain access to my account.

Since I can no longer receive the required two-factor authentication code, I request that the two-factor authentication feature be removed securely after verifying my identity and that access to my Instagram account with the username “munzur_sevdam. 62” be restored.