Dundle charged me for my purchase but didn’t deliver the code — how can I get my money back?

When Dundle charges you but doesn’t deliver the code, the most effective approach is to file a claim with proof and act quickly to recover your money. Here are practical steps:

• Confirm the order: check your email (including spam) and your account at https://www.dundle.com
→ My Orders. Take a screenshot showing the order history without the code.

• Proof of payment: save the receipt from your card, PayPal, or other payment method. Include the exact date, time, and amount charged.

• Official form: open a ticket at the website under the category “Code not received.” Attach proof of payment and screenshots.

• Direct email: write to [email protected] with the subject line “Code not delivered – refund request.” Include your order number and evidence.

• Response deadline: request written confirmation with a case number and an estimated resolution date.

• Bank or PayPal: if you don’t receive a response within a few days, open a dispute or chargeback claiming “item not delivered.”

You can also register your case on Xolvie, where your complaint will be documented and followed up until Dundle delivers the code or refunds your money.