On September 22 at around 10:30 p.m., I placed an order through the mobile app from Domino’s Pizza Buca branch for 2 XL pizzas. One of the pizzas was supposed to have a garlic crust, but both were delivered with a classic crust. I have experienced a similar issue before, and the repetition of this mistake has increased my dissatisfaction. My order tracking code is 676490. I have not contacted customer service. Due to this recurring error, I am requesting a gift coupon for an XL pizza from Domino’s Pizza. I kindly ask for this issue to be resolved.
On both September 19 and October 7, 2024, my Domino’s Pizza orders arrived incomplete. The garlic crust and garlic sauce were missing from both orders, even though I paid for them. It’s frustrating that the same mistake was made twice, and I’m still charged for the missing items. I’m requesting a re...
On July 24, I placed an order worth ₺763.50 through the Domino’s Pizza app from the Giresun/Bulancak branch. The amount was charged to my account ending in 9303, but since my order was never created, no delivery was made. I did not receive any error message through the app, and the process appeared ...
On February 27, 2023, I placed an order on the Domino's Pizza app which was later canceled without my authorization. The customer service representative assured me that the refund would be processed within a few days. However, I am disappointed to report that it has been a full week since the cancel...
On December 27, 2024, I ordered two pizzas, one being a garlic sauce Sucuksever. Both pizzas were incredibly disappointing—dry, carelessly prepared, and not even sliced. The garlic sauce pizza was especially bad, with no garlic sauce added at all. I reported the issue to Domino’s, and they apologiz...
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