The camera on my DJI drone shows a blurry or shaky image. What should I do?

Why the image becomes blurry or shaky and how to fix it. Here are useful and up-to-date recommendations:

Check the lens for dirt

Dust, fingerprints, or condensation can cause a foggy or blurry image.
Gently wipe the lens with a microfiber cloth.

Check the gimbal

If the gimbal is blocked or damaged, the image will shake.
Make sure the transport lock is removed.
Check that the camera moves freely.

Run automatic gimbal calibration

Use the DJI Fly app to calibrate the gimbal axes.
This fixes shaking and incorrect tilt.

Check your video settings

Incorrect exposure, long shutter speed, or high ISO can cause blur.
For daytime shooting, use shorter shutter speeds.

Assess autofocus performance (if your model supports it)

Try tap-to-focus on the subject.
If autofocus doesn’t work, the camera may have an internal error.

Check for mechanical damage to the gimbal

After crashes or hard impacts, the camera may behave unstably.
Inspect the gimbal arms for cracks.

Update the drone and controller firmware

Sometimes blur is caused by software issues.

Take off and hover in the air

If the shaking stops mid-air, the vibration may have come from the surface the drone was sitting on.

If the image remains blurry after all steps

It may be a defect in the camera module or the gimbal motors.
You’ll need diagnostics from an authorized service center.

If your DJI camera continues to produce blurry or shaky footage and the manufacturer still hasn’t provided a clear explanation, make sure to document the issue on Xolvie — this helps push for repair or replacement.