Detectico Trial Subscription Charged Incorrectly and Refund Requested

Fatih
Fatih
Detectico
April 26, 2024 1:19 PM126

Hello Detectico Support,

I recently attempted to purchase the 25 TL trial version of your service, but instead, 500 TL was deducted from my account. To make matters worse, the application does not work as expected.

I am requesting an immediate refund of the 500 TL charged. Additionally, I have canceled the subscription, but I am unable to contact customer service for assistance.

How is it possible for such an error to occur, and why is it so difficult to get support? I expect a prompt resolution to this issue.

Thank you.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

Detectico app overcharged my account beyond the advertised price, how can I get a refund?

23 Complaint

Detectico app charged my bank account without consent, how can I resolve this issue?

30 Complaint

Similar Complaints

Detectico Charged for 24-Hour Service Despite Initial Agreement

Damla
Damla
Detectico
October 18, 2024 4:11 PM205

I reached out to Detectico (US) because my father's phone was lost. They stated they would charge ₺26.67 for 24-hour usa...

Detectico App Overcharged My Account Beyond Advertised Price

Sevcan
Sevcan
Detectico
May 27, 2024 2:15 AM205

I'm writing to express my deep concern and frustration regarding unexpected charges from the Detectico application. Whil...

Detectico App Charged Me 997₺ Instead of 29₺

Simge
Simge
Detectico
March 2, 2025 10:52 AM130

I purchased a one-day trial subscription on the Detectico app, which was advertised as 29₺. However, when I checked my b...

Detectico App Charged Me 997₺ Instead of 29₺

Detectico Unauthorized Charge – Trial Subscription Took ₺1200

Virdevsi
Virdevsi
Detectico
March 4, 2025 6:18 PM106

I purchased a one-day trial subscription from Detectico, and the price displayed was ₺29. However, when I checked my ban...

Unable to Cancel Detectico Subscription

Hazar
Hazar
Detectico
October 16, 2024 9:56 AM227

I mistakenly subscribed to Detectico online and immediately tried to cancel the subscription, but the process has been f...