Ziyat is very satisfied with the result
Resolved
Soles and Sides of Decathlon Shoes Get Worn Out in Just a Month!
Ziyat
May 17, 2024 5:23 pm
76"There is no one inquiring, dear official."
Lotto Norwell Wmn Shoes Cause Discomfort – Decathlon Refuses Exchange After 3 Weeks
Selcuk
October 13, 2024 12:20 am
37
On September 16, 2024, I purchased a pair of Lotto Norwell Wmn 4PR beige sneakers, size 38, for my spouse. Shortly after she began wearing them, the shoes started causing discomfort around her pinky toes on both feet. Initially, we thought it might be normal for new shoes, but the pain persisted even after three weeks of regular use.
When we approached Decathlon for assistance, they informed us that because the shoes had been worn, an exchange or return was not possible. This response is frustrating because there’s no way we could have known the shoes would cause pain without trying them. My spouse did not experience this issue during the first two weeks of use, and she even mentioned that her toes felt comfortable initially. But after continued use, the pressure on her pinky toes increased, leading to painful sores.
Similar Complaints
Decathlon Refuses Warranty on Running Shoes with Defect Due to “Daily Use” Excuse
Selçuk
October 14, 2024 5:03 pm
85I bought a pair of running shoes from Decathlon two months ago, and the toe area has already started to tear. Despite having the receipt and invoice, when I took them in for warranty service, I was told, "These are running shoes, and you used them for daily wear, not running." This is puzzling – how...
Sait is completely dissatisfied with the result
Decathlon Sent Me 43 46 Socks That Do Not Fit and Shed Black Lint Everywhere
Sait
April 08, 2025 6:45 pm
31I purchased socks from Decathlon that were supposed to fit size 43-46, but despite wearing a size 44, they ended up being too small for me. They are quite snug and not very pleasant to wear, which was surprising given the size range of the product. Additionally, the black terry socks leave lint ever...
Fatma is not satisfied with the result
Decathlon Fit3 Skates Caused Ankle Pain and Blisters
Fatma
November 01, 2025 7:08 pm
35On October 30, 2025, we purchased a pair of Fit3 inline skates (size 35–38) for my son from the Decathlon MarkAntalya store. When he used them for the first time, he experienced severe discomfort and blistering on his right ankle. Upon inspection, we discovered that the hard and stitched structure o...
Muhammed is completely dissatisfied with the result
Decathlon Refused to Honor Warranty on My Kalenji Shoes After Less Than a Year
Muhammed
November 25, 2024 11:37 am
70I bought a pair of Kalenji shoes from Decathlon’s website, counting on the 2-year warranty that they advertised. But honestly, my experience hasn't been great at all. I sent the shoes back because they were worn out in less than a year, and I was still covered by the warranty. I waited around 12-13 ...
Comments