Decathlon Online Order Delayed Delivery Not Taken Into Consideration
I ordered something from the Decathlon website on August 8, 2023, but the claimed delivery date was shown as the 14th, I tried contacting them twice without success. so difficult to contact their customer support, no idea how many times I tried...I'm forced to contemplate taking the case to the Consumer Court at this stage in order to assess my choices. I am quite upset with the lack of reaction and the missed delivery date. I must acknowledge that the entire situation has been unfortunate and frustrating, which I regret to say. It's unfortunate that a business like Decathlon, from which I anticipated much better service, has so utterly let me down. I'm hoping that a solution will be found for this issue and that Decathlon will go above and above to ensure better customer service in the future.
Hello, First of all, we would like to express our regret for the negative experience you had with our online store. Your complaint regarding the issue has been forwarded to the warehouse operations unit. We will share the information we receive with you as soon as possible. Thank you for your understanding during this process, We wish you healthy and sporty days!
Hello, It appears that your order has been delivered. We thank you for your understanding during this process, We wish you healthy and active days!