When I was cleaning my fishing rod in calm water, it got slightly bent, and as a result, the tip broke off. They claimed the rod was flexible but broke easily with a slight bend. Even though it was mentioned that spare parts were available, I couldn't locate the spare tip of the rod on Decathlon's website. I didn't anticipate encountering any spare part problems when buying this product. I was really disappointed. I strongly encourage Decathlon to deal with this matter promptly.
On 26.04.2025, I ordered a "Caperlan Telescopic Lake Rod - Fishing - 600 cm" from the Decathlon website and began using it. I went fishing a total of 4–5 times. However, on 19.05.2025, the rod broke with a crack at the hooks while I was casting into the river. Upon examining the broken area, I notic...
On October 31, 2025, I purchased an Albastar fishing rod set (Product Code: 8927357) from the Decathlon store at Konya Kent Plaza Mall. When I used the product for the first time on the same day, the rod broke in half while casting the line, even though I did not apply excessive force. There was no ...
I ordered an elliptical bike from Decathlon's website, but they sent me a faulty product. I requested a replacement, and after waiting for about a month and a half, they told me they would send a new one. However, what arrived was another defective product, just like the first one. It has been 15 da...
I recently bought a pair of Adidas shoes from the Decathlon store, and after just 2 or 3 wears, they fell apart. I took the shoes back to the store with my receipt, expecting a quick resolution. However, it’s been 20 days and they still haven’t provided a solution. I also wrote a complaint on bilgiv...
I was called by Decathlon customer service and subjected to a condescending conversation. The reason for their call was to inform me that they had made a mistake, yet instead of offering a solution, they presented me with a dead-end. In short, I purchased a tent from the company. Three days later, I...
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