I purchased a Deborah lipstick from Watsons. Even though I updated my delivery address, the lipstick was sent to my old address. I did not accept the package from that address and had it returned, but the refund has still not been credited to me.
I really liked the product and was using it happily. Experiencing this kind of issue has honestly been disappointing. I am requesting that my grievance be resolved and that the product be made available to me again at the same price I originally paid.
I did not want an orange shade lipstick. The actual color of the Deborah lipstick I purchased from Watsons is completely different from the color shown on the packaging. I want to return it. I bought the lipstick from the Eskişehir Çarşı branch, and a Watsons employee recommended this shade as suit...
About two weeks ago, I purchased a Deborah Milano eyeliner from the Watsons Talas Bahçelievler store. The first time I used the product, I noticed that it was already dry and defective from the very first application. As soon as I applied it, the eyeliner dried out immediately and started flaking. ...
I purchased the MAC "Thanks, Oya" lipstick during a special campaign from an official MAC seller. After placing the order, I waited for shipment updates, but there was no movement on the tracking information. Concerned, I submitted a support request to inquire about the status. Eventually, I was in...
I went to a Watsons store to buy a concealer. A store employee recommended a concealer from the Deborah brand. Since it was my first time purchasing this brand, I trusted the employee’s recommendation and bought the suggested shade. After leaving the store and trying the product, I realized that th...
A few days ago (April 25, 2025), I purchased a Deborah mascara and experienced a serious problem. When applied, it doesn’t even look like mascara was used at all, and there was no moisture or wetness to the product. I requested an exchange, but it was denied. They are selling expired or dried-out p...
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