I trade on the Cosmos Capital platform, and the EUR/USDT position I closed yesterday is not visible in my transaction history. Since I cannot see this closed trade in my past transactions, I am concerned about the reliability of my account records. I request that my transaction history be checked in detail, the missing EUR/USDT trade I closed yesterday be added back correctly, and I be informed in writing about the result of this check.
I received investment advisory services from Cosmos Capital. On September 24, while I was trading based on insider information, they directed me to open a high-volume position and later claimed that the transaction was erroneous, placing the blame on me. When I requested the LOG records, they refuse...
During one of my transactions on Cosmos Capital, I encountered a disruption but wasn’t properly informed about what had happened or what I should expe...
While using the MEXC cryptocurrency exchange, I noticed an inconsistency in the Ethereum futures chart today at around 9:45 AM. The data displayed on the chart does not appear to be accurate, and this seriously undermines trust when placing trades. I did not suffer any financial loss; however, if th...
Cosmos Capital trading platform keeps freezing, and I can't make my transactions. Charts load slowly, and sometimes the connection drops completely. This is really frustrating, especially when I need to act quickly. Please fix these technical issues!!!
At first, I was quite satisfied with Cosmos Capital platform — deposit transactions were fast, and the interface was user-friendly. However, when it came to withdrawals, I encountered serious issues. Some of my withdrawal requests took days to process, and others were canceled without explanation ev...
