Corendon Airlines Flight Time Change and Refund Issue

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May 30, 2024 9:49 pm
72

Hi, I'm experiencing a problem with Corendon Airlines regarding the İzmir-Vienna flight. I bought a ticket for July 29, 2024, but the flight time got modified. I had to cancel my plans, but unfortunately, after sending an email, I didn't receive any further communication. Three tickets were unexpectedly canceled without any prior notice. Typically, airlines will notify you and provide a refund in the event of a flight time change. Corendon failed to provide any notification and refused to issue a refund. Unfortunately, I've managed to misplace both my funds and my travel passes.

May 31, 2024 9:56 am (12 hours after complaint)

Good day. Corendon Airlines wants all flights to proceed as planned. However, due to operational reasons, changes may occur that we often have no control over or only limited control over. You can check the rules regarding time changes. Best regards.

Dilek
Dilek
May 31, 2024 11:52 am

I understand this, but there could be a warning when canceling that there is no refund. You have officially taken my money and are not helping in any way. At the very least, you could refund a portion of it or accept a return. It shouldn't be this difficult.

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