I have been unable to access my Coomeet account for about one week because the password reset process does not work. When I request a password reset, the system says that an email has been sent, but no reset email ever arrives in my inbox. I am sure that I am using the same email address that I used to register and that this is the email where I should receive the reset link. During this period I have also contacted Coomeet customer support, but I have not received any response. This situation is especially frustrating because I have paid approximately £40 for services on this account and I currently cannot use what I paid for. I am using Coomeet from the United Kingdom and I kindly request that my account be checked and that my access be restored as soon as possible, or that I be given a working way to reset my password and log back into my account.
I have a premium subscription on Coomeet, and my account was suddenly banned about 3–4 days ago without any prior warning or explanation. Since then, I have not been able to access my account in any way. I have not received any email or in‑app notification explaining the reason for this ban. My prem...
Since August 20, when I purchased my Coomeet Premium membership, I have been facing a serious issue for the past 4–5 days. Whenever I try to log into my account, both on the app and the website, the screen gets stuck showing “loading” and I cannot gain access at all. I deleted and reinstalled the ap...
For the past 3 days, I have been unable to log into my Coomeet.com account from my current device. I tested different browsers and internet connections, but the issue continues with no error message displayed on the screen. No matter what I try, I simply cannot access my account. I currently have a...
I have been having a serious problem with my Coomeet account on iOS and I cannot get any clear answer from your support team. I used Coomeet some time ago on my old phone without any issues and had people there I regularly chatted with. About five days ago, I installed Coomeet again on my new iPhone...
I mistakenly purchased a package on the Coomeet app, but I canceled it right away and was told that a refund had been issued. However, it has now been almost a month, and I still have not received my money back. The amount is close to $30, and it remains missing from my bank account despite repeated...
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