Connected2.me deleted all my old messages without warning, how can I restore my chat history?

3 Display

Xolvie Resolution Specialist June 18, 2:16 pm

First, make sure you're logged into the right account. If you use a different email address or phone number to log in, you might make a new profile that looks empty.

To see if there are any sync problems, try reinstalling the app or going to the web version.

Next, send an email to [email protected] with your problem and make sure you're clear.

Include your username, the device or platform you were using, and a rough date of when you last sent a message.

Ask them to be more specific about whether they deleted your chat data because of a system update, inactivity, or a change in policy, and if they can, ask them to restore it.

❗ If the problem remains unresolved, consider filing a complaint on Xolvie to raise awareness about the issue and inform others.

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1 Comment

Bilal

June 26, 4:47 pm

Thank you.

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