Spin a Spell App Fails to Credit Survey Task Reward After $15 In-Game Purchase

I downloaded the game "Spin a Spell" as part of a offerwall task on a survey application. Under the task conditions, I was required to make an in-game purchase of $10 (approximately 500 TRY). Consequently, on July 27, 2026, around 9:30 PM, I made a one-time purchase of 519.99 TRY using my debit card, and this amount was deducted from my account. I received the order number for this transaction in my email as GPA.3355-8267-0970-05458.

According to the task requirements, I was supposed to receive a reward of approximately 260 TRY in exchange for this transaction; however, despite significant time having passed, no reward has been credited to my account. Although I reached out to support via both the Spin a Spell app and the platform associated with the offerwall task, I have received no response to date, and my hardship continues.

I made the in-game purchase strictly for this task and the promised reward. Despite the reward not being granted, the money was deducted from my account. Therefore, I demand a full refund of the 519.99 TRY payment I made. I request that my hardship be resolved as soon as possible and that I be contacted in writing.