Brand Overview: Code with Mosh
Code with Mosh is an online technical education platform created by software engineer and instructor Moshfegh (Mosh) Hamedani. Launched around 2017 following his success on major e-learning sites and YouTube, the platform provides practical, self-paced programming and software development tutorials designed for both beginners and experienced developers.
Contact Info
- Customer Support Email: [email protected]
- Phone Number: No official customer support phone number is publicly available. All support inquiries are handled through email, an online ticket submission portal, and platform contact forms.
Industry and Operations
Code with Mosh operates within the online education and e-learning industry, specializing in software engineering and web development training. The platform uses a digital delivery model offering both individual course purchases and recurring all-access subscription plans.
- Programming Courses: Comprehensive training modules covering languages and frameworks such as JavaScript, Python, C++, C#, React, Node.js, and SQL.
- Learning Paths: Curated sequences of courses designed to guide students through full-stack development, front-end development, or backend specialization.
- Membership Models: Access provided through single-course lifetime purchases, monthly or annual all-access subscriptions, and occasional lifetime bundle licenses.
- Community Forum: A peer-to-peer discussion forum hosted on the platform where students can ask questions and discuss coding exercises.
User Sentiment
While the educational content attracts a large audience, negative feedback and consumer complaints frequently focus on customer service availability, billing issues, and outdated curriculum components.
- Outdated Frameworks and Deprecated Packages: Several students report that certain courses feature older toolsets, package versions, or syntax that cause errors in modern development environments, making it difficult to complete exercises without external troubleshooting.
- Delays in Processing Refunds: Multiple users highlight difficulties when claiming the advertised 30-day money-back guarantee, stating that refund requests often require multiple follow-ups or public reviews before receiving a response.
- Slow or Unresponsive Support: A recurring complaint involves delayed response times from the customer support desk when students encounter billing issues, login errors, or subscription inquiries.
- Subscription Renewal and Cancellation Confusion: Some subscribers report unexpected recurring charges, unclear auto-renewal terms, or difficulty locating direct cancellation controls inside the account management dashboard.
- Lack of Direct Technical Assistance: Learners often express frustration that direct technical guidance from instructors is not provided, leaving students solely dependent on community forums where questions may go unanswered.
Share Your Experience
If you’ve experienced issues with Code with Mosh, you’re not alone. Share your experience or file a complaint on Xolvie to let your voice be heard.