I've been waiting for nearly a month for the bag I ordered from the Coach online store, but it still hasn't arrived. I haven't gotten a refund either. I've been trying to reach customer service several times, but I haven't been able to talk to a real person. I've shot off a bunch of emails, but haven't gotten a single response.
I've also attempted to utilize the live chat feature on the Coach website, but it's consistently unavailable.
I'm feeling really frustrated and let down. I need my order delivered to me ASAP. If that's not doable, I'd appreciate a refund. I've included screenshots of my order confirmation, emails, and my attempts to reach out to customer service.
I strongly encourage you to look into this issue and take the necessary steps to safeguard consumers against delays or non-delivery of their orders, as well as ensure they receive satisfactory customer service.
I made a purchase for a couple of things on the Coach website after stumbling upon a great bargain. But things went downhill as soon as I finished paying. The tracking number they gave me ain't working, so I can't see where my package is right now. I'm not sure if my order has been shipped yet. I'v...
I placed an order for a bag from the Coach online store on November 27th. The order was sent to the courier company the following day. The package was sent from the United States and reached Antalya on December 27th. But I've been keeping an eye on it ever since, and it still hasn't made its way to ...
Hello, I placed an order from Coach today, but my order didn’t go through. In addition, the payment hasn’t been credited back to my account. So, I ended up with no order and no refund. Please help me — I’m really upset and don’t understand why this happened. When will my money be refunded, and why ...
I placed an order for a bag from Coach Türkiye's online store nearly 2 months ago, but I still haven’t received it. It’s shocking that a brand as reputable as Coach would tarnish its name by allowing such poor service. I’ve waited long enough, and if this issue isn’t resolved soon, I will file a com...
Hello, about a month ago I made a handbag purchase from a Coach Outlet page. However, the site turned out to be unreliable. I have suffered a loss of about $95. The tracking shows the item came from China, but many people never received their orders — what I did receive was a single, plain ring. I w...
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