My Clinique Black Honey Lip Gloss Discount Was Cancelled
I bought Clinique Black Honey Lip Gloss from N11. They confirmed the order, but then they canceled it without consulting me this morning. They said there was a pricing error that lasted for hours, even though they claimed the product was in stock.
I want my disadvantage to be fixed and I don't accept this excuse. Also, N11 has surprisingly given me a 40 ₺ voucher as compensation for my "disadvantage". I can buy the product at the price shown. The big company doesn't seem to understand that this is a basic right. I want to purchase the same item again for the same amount of money. I want to get a response quickly.
Dear Customer, Thank you for reaching out to us. Firstly, we would like to express our regret for the negative experience you have encountered. To ensure that you are not adversely affected by the technical issue you have experienced and to support you in your process, we kindly request you to send an email summarizing the situation along with your order number. We greatly appreciate your understanding and cooperation. Best regards
I just sent you an email. I hope the issue gets resolved.
