On December 16, 2023, I was driving in Istanbul in the rain when I got home and parked my car right in front of my building. Immediately after that, I observed rainwater seeping into the car from the area with the sunroof controls and console lighting buttons. I promptly captured a video of the problem, which I still possess as proof. I decided to reach out to you directly about this issue instead of posting it on Chery’s social media pages. I kindly ask for your help and a swift resolution to this matter. Feel free to contact me at 541 *******15 for any further discussions. I have confidence that Chery will address this issue promptly and offer the required assistance without hesitation.
I am the owner of a Chery Omada 5 Excellent, and on December 7, 2025, while driving on the Izmir–Torbalı highway in Izmir, Turkey, the sunroof glass of my vehicle suddenly shattered. The weather was clear, my speed was around 130 km/h as appropriate for highway conditions, and there were no vehicles...
I purchased a 2024 model Chery Tiggo 8 Pro Max brand new from a Chery dealership in December 2024. Just a few months later, in May 2025, I discovered a noticeable issue with the sunroof seal: the sunroof’s rubber gasket had separated by about 4–5 cm, and when I opened or closed the sunroof, the seal...
In July 2024, I purchased a brand-new Chery Tiggo 8 Pro from Yüzbaşıoğlu Chery dealership. Over the past nine months, I’ve experienced a few issues, but thanks to O* Bey and the service team, they were resolved quickly and efficiently. However, during a routine maintenance visit, I noticed that the...
I own a Chery Tiggo 8, and the rubber material around the sunroof has become worn due to external factors, creating a risk of water leaking into the cabin. On 23.08.2025, I took my vehicle to Ermat Izmir service. The issue was identified, but even after 10 days, I have not received any response or u...
Comments