CapCut Creator Payment Not Sent to Payoneer

I participate in CapCut’s creator rewards program and regularly receive payments in U.S. dollars. Last week, I received a $48 payment in my account, and I was expecting to receive a similar reward amount this week. However, my rewards balance is currently showing $0.00 in the app, and no payment has been made to my Payoneer account.

My CapCut username is userciimm1616. I have never experienced this issue in previous weeks, and my payments were transferred without any problems. I also cannot find any information or explanation within the app regarding why the reward I was supposed to receive this week has not been paid.

Because of this issue, I request that the reward amount I earned this week be deposited into my Payoneer account immediately and that the delay be properly addressed.