I Sent 0.189607 SOL from Binance Web3 to Spot Wallet but It Went to BscScan by Mistake

December 19, 2024 1:41 PM13

I transferred 0.189607 SOL from my Binance Web3 Wallet to my Binance spot wallet, but the funds never arrived. When I checked the transaction details, I saw that the transfer was mistakenly routed through the BscScan network, and now my coins are stuck in the wrong address.

This is clearly a transaction error, but I’ve had zero luck reaching Binance customer support—no live chat help, no email response, no resolution. I used both Binance and its native wallet for the transfer, yet my funds are now lost somewhere on BscScan, completely inaccessible from my Binance spot account.

This is unacceptable. Binance promotes its Web3 Wallet as a secure and seamless option, yet a basic transfer within its own ecosystem failed, and I’m the one left dealing with the consequences.

Comments

Similar Complaints

Binance Web3 Wallet Sent My Token Without Authorization

November 19, 2024 3:31 PM140

I recently purchased a coin through Binance Web3 Wallet, acknowledging the high-risk nature of the token as stated. Howe...

Unable to Sell or Trade Coins in Binance Web3 Wallet Due to Errors

August 30, 2024 11:39 AM149

I purchased a coin through Binance’s Web3 wallet, but now I can’t sell or trade it. Every time I try, I receive an error...

I Sent ₺4200 from Binance to BscScan and Never Received It

December 27, 2024 11:13 PM6

Hello, I transferred approximately ₺4200 from my Binance account using BSC (Binance Smart Chain), and the transaction sh...

Solaxy (SOLX) Tokens Stuck After Sending From Uniswap to Binance

June 25, 2025 8:23 PM16

I purchased Solaxy (SOLX) coins on Uniswap and then attempted to transfer them to my Binance wallet address. The transac...