On December 19, 2024, I purchased the Brawl Pass Plus in Brawl Stars using my credit card and paid $13. However, even though the payment was successfully completed, the Brawl Pass Plus was never added to my account.
I contacted the Supercell support team to resolve the issue, but all I received were generic responses like “the bank is holding it, it should arrive within a week.” They didn’t offer any real solution. I also confirmed with my bank that the payment was fully processed, and there is no pending transaction — the money has already been deducted from my account.
My player ID is #ypyvgu8vg, and I’m using an Infinix GT 20 Pro device in Istanbul. This is the first time I’ve faced such a problem, and I’m requesting that the Brawl Pass Plus be added to my account as soon as possible.
Last night at 10:06 PM, I purchased Brawl Pass Plus in Brawl Stars using my Akbank card. Although the payment was successfully deducted from my account, the product was never delivered or applied to my game account. This is highly frustrating. I paid for a digital product and received nothing in re...
I requested a refund for an in-game purchase in Brawl Stars, and Supercell’s support team assured me it would be processed within 3-5 business days. I also received an email from the Play Store confirming the refund approval. However, despite initiating the refund request on May 24, 2024, I still ha...
I purchased the Brawl Pass Plus for Brawl Stars, but the rewards are not loading into the account. Despite sending emails and submitting support reque...
In Brawl Stars, my card was charged for the Brawl Pass Plus without my knowledge or consent. Despite the charge, no content was credited to my account. I requested a refund, and instead of resolving the issue, my account was penalized with a -5000 gem balance. This is unacceptable—why should player...
My Brawl Stars adventure was supposed to be enhanced with the purchase of a Brawl Pass. However, instead of excitement, I've been met with disappointm...
Comments