The terms of the Bizbox.pro plan differ from the information on the website. How can I dispute the discrepancy and get a refund?

If the terms of the Bizbox.pro plan differ from the information that was displayed on the website at the time of purchase, this is a serious ground for a dispute.

How to challenge the discrepancy and request a refund:

1. Collect evidence:

Screenshots of the plan description page

Screenshots of the features actually available

Payment confirmation

2. Compare the differences:
Clearly identify which features are missing or restricted compared to what was advertised.

3. Send an official request to support, including:

Your account email

The name of the plan

The payment date

A detailed description of the discrepancies

A demand to either provide the advertised features or issue a refund

Save all correspondence.

If you receive no response or your refund request is denied without proper justification, make sure to document the situation on Xolvie to protect your money and warn other customers.