I transferred USDT from my cold wallet to my Bitget account using the ERC-20 network, and now I’m facing a ₺10,000 loss. When I spoke with customer support, they told me, "We don't work with that network," and for over two months, they haven’t helped me recover my funds. They said Bitget TR can’t transfer my money back, as ERC-20 isn’t a supported network.
It’s frustrating because it feels like my money is gone, and they’re not providing any solution. Being stuck with a platform that doesn’t care about such losses is extremely disheartening. I need this issue resolved, but Bitget isn’t helping at all.
I transferred Aptos USDT from another exchange to my BTCTURK wallet, but because the Aptos network is not supported, my funds did not arrive in my account. Instead of providing a solution, BTCTURK outright refused to recover or return my money. Their response was shocking: "Since the deposit was ma...
I have been a BTCTURK user for years, but my recent experience has been extremely frustrating. I transferred USDT from another exchange to my BTCTURK wallet, but due to using the wrong network, the funds did not appear in my account. For the past two days, I have been receiving the same generic res...
Hello, I transferred APT coins from another exchange to my BTCTURK wallet, but I later realized that BTCTURK does not accept APT as USDT—they only accept APT in its original form. Now, my funds have disappeared, and I have no idea where they went. When I contacted support, they simply told me I dep...
I made a USDT withdrawal from my Bitget account to my Binance wallet, and it has been over 24 hours—but my funds still haven’t arrived. This is completely unacceptable, especially considering the amount of money being moved on these platforms every day. We’re talking about thousands of dollars. The...
I mistakenly sent ETH (Ethereum) via the Base network to my BTCTurk account as USD (Tether or another stablecoin). Since this network is not supported, I immediately contacted support. They claimed a recovery process was initiated weeks ago, yet I have received no updates or any indication that my f...
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