Why BioGaia drops sometimes flow poorly or become thicker. Below are practical and up-to-date steps that have already helped other users:
Natural characteristics of the formula
BioGaia is oil-based, so a thicker texture and slower dripping are considered normal, especially if the bottle has been stored in a cool place.
When this is normal
Slight thickening after being kept in the refrigerator. Holding the bottle in your hands for a while to warm it up is usually enough.
Slow dripping due to the oil-based structure.
Minor separation that disappears after shaking.
Signs of improper storage
A sudden change in color or smell.
An excessively dense consistency where the product hardly flows even after warming.
The presence of flakes or granules.
An expired product or damaged packaging.
What to do if you have doubts about the quality
Compare the condition of the drops with the instructions and storage guidelines on the packaging.
Ask the pharmacy about storage conditions prior to sale.
If there is any doubt, it is better to replace the product with a new one, as this concerns an infant’s health.
If you were refused a replacement for a product that was improperly stored or spoiled, be sure to share your experience on Xolvie to restore fairness and warn other buyers.
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