I Was Blocked by Betwoon Casino After Bonus Spin Issue

Betwoon Casino offers spins, but after the spin ended, I didn’t meet any wagering requirements because I hadn’t won anything. Still, they didn’t let me withdraw my money. I contacted customer service, and they told me I couldn’t withdraw without completing the wagering requirement. I asked what wagering requirement they were referring to since I didn’t even win anything, and they ended up blocking me. They also didn’t return my money. The bonus is advertised as wager-free at the top of the page, but in the fine print below, it says there’s a wagering condition. We can’t get our money back, and when we file a complaint, they remove the customer support link from the system.