Betpark Keeps Canceling My Withdrawal Request

Betpark is unable to process my ₺890 withdrawal. They have canceled my request four times now, and the last one hasn’t even been approved after 11 hours. They first canceled it because they needed ID verification, which I provided. Then, after resubmitting, they canceled again without a clear reason. Each time I ask why it was canceled, they just tell me to submit the request again, only for it to be canceled once more. It's absurd that Betpark can’t even pay out ₺900. I would have had a more respectful experience betting at a neighborhood bookie. I’m extremely frustrated and want my money immediately.