I joined Betoffice yesterday, completed my first deposit and received the bonus, then proceeded to make a second deposit—but this one never reached my account. I immediately sent the payment receipt to the WhatsApp support line that had initially helped me register. Today, when I logged in, my balance was still ₺0.
I contacted live support to explain the issue, and what I got in return was nothing but excuses. They told me my deposit was made using a “pool-based transfer system” and that because I submitted the required documents too late, my transaction was now considered a “non-system deposit.” According to them, this means they’re not responsible, and I may not get my money back.
Even after sending all documents, bank statements, and proof, they simply repeated scripted responses. I was told they would “try contacting the receiver for a refund,” but also warned “these deposits rarely result in refunds.”
Today I signed up on Betoffice and used the ₺100 welcome bonus they offered. I turned that into ₺1345 in winnings. According to their own rules, I was supposed to be eligible for withdrawal after 4x wagering. I completed 13x wagering—well over the requirement—yet my withdrawal request was still deni...
Just 30 minutes ago, Betcio’s live support team contacted me via WhatsApp and gave me completely misleading instructions. As a result of following their directions, I immediately lost ₺1,000. When I tried to ask clarifying questions, they stopped responding altogether. This was not the first time I ...
I made a ₺1,500 deposit on Betwoon using the Trend Havale method, but the funds never appeared in my account. I immediately contacted live support and provided the payment receipt (dekont), expecting them to resolve the issue. Instead, they claimed that no money was received on their end and complet...
I deposited ₺19,500 on the Betoffice betting site 4 days ago, but to this day, the payment has not been processed. Despite reaching out to the support team multiple times, I have only received vague responses with no concrete solutions or progress. Each time I contacted the relevant department, I wa...
I deposited 550₺ into my Betcio account, but the amount was never credited to my balance. When I contacted the live support team, they informed me that my transaction could not be completed unless I deposited an additional 500₺. They claimed that there is a 1,000₺ minimum limit for transactions. If...