I purchased a Bestway pool five days ago, and during the very first use it tore in the area where the drain pipe is located. I am requesting a replacement with a new one. I hope the company I purchased it from will provide support and take the necessary action. The way the drain pipe is designed never really made sense to me. When the pool is filled with water, a raised bulge forms in that area, which likely caused the tear.
I purchased a Bestway above-ground pool, model 427 × 122 cm (BW4205612X), on April 9, 2025, from the seller Feyza Outdoor Foreign Trade through Hepsiburada. My invoice number is eaa2025000000261. Since I started using the product in July 2025, the pool has consistently developed water leaks. The pro...
Hello, I have a Bestway pool circulation sand-filter pump. I’ve used it for two summers, but this summer it has really become a problem for me. All of the seals on the motor have broken, and I was unable to obtain replacements. Bestway did not supply the parts. After that, cracks developed under the...
I purchased a Bestway Pavillo inflatable mattress through Trendyol about one month ago. After I started using the product, a hole formed in the mattress, and it began leaking air. Because of this issue, I contacted Bestway customer service to request repair support. However, they told me that since...
I purchased the Bestway Ranger Elite X4 model this past April from the seller “jetlegelsin” on Trendyol. Today, while inflating the product on land, the bottom section suddenly burst, even though I was inflating it to a normal and safe level. The base collapsed abruptly with a loud pop. Even though...
I ordered a Bestway inflatable mattress from Trendyol on February 1, 2025 (order number #10012295324). When I first opened and inflated the product, I immediately noticed that it was leaking air. I did not observe any damage or missing parts on the box or the product itself. As soon as I noticed th...
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