I bought a pair of shoes from Bershka, and only two days into wearing them, my feet ended up with some really painful wounds. At this point, I can't even put on socks or shoes due to the pain. I contacted Bershka’s customer service, but all I got was a dismissive reply stating that my return was denied for "incorrect use." I’m totally confused by this—was I meant to put the shoes on my hands instead of my feet? Apparently, my fundamental grasp of putting on shoes is under scrutiny. I was taken aback by the low quality and lack of helpfulness from a brand like Bershka. This whole experience has really made me think twice about coming back to shop here.
I purchased a pair of fur boots from Bershka about 2-3 months ago, but after wearing them only once, I decided to wash them in the machine because they got dirty. To my shock, the sole completely fell apart after just one wash! I never expected such poor quality from a brand like Bershka. I need to...
I purchased two pairs of linen pants from Bershka, and this is the condition they’re in after less than two months. I’ve worn each pair less than ten times, yet both have torn in the exact same spot, making them unwearable. When I went to the store to ask for a replacement or refund, I was told that...
Hello; It's the most ridiculous and unnecessary brand in my life. I've been such nonsense for days. I bought 2 shoes from the Bershka brand. (received date 28.06.2024) It did not tear and the side cracked within 1 month. When we look at the customer service number on the website, it is a ridiculous ...
As an unhappy customer, I'm writing to convey my dissatisfaction with Bershka's service. I received damaged products from the firm and attempted to contact them by phone and email multiple times with no success. Bershka's customer service appears to be unresponsive, leaving me in the dark about the ...
It has been nearly two months since I ordered two shirts from Bershka, but the items were lost in transit. I reported the issue, and they acknowledged it. However, now I can't reach Bershka for a refund. They told me they would create an urgent request and get back to me as soon as possible, but no ...
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